[Jach]

After two years at two different H&R Blocks I'm not convinced in their expertise. Got an IRS letter demanding payment for some income the first guy said I didn't have to report, I paid to make it go away and it wasn't high enough that I felt like I needed to cause a ruckus with H&R Block. (Besides they'd probably just say I was the one who forgot to include it, not their fault.) The second time the lady assigned to me tried to shoo me away for the evening (because they charge on the final amount of forms they have to file, not the time) rather than wait (I waited) for someone else at the location who wasn't confused by the concept of RSUs to become available. It'll be TurboTax for me this year though I am tempted to do it manually and use the H&R Block forms prior as a template.

Still, my taxes were complicated for 2014 so I was glad for the help. I agree that's ultimately what their value is, along with their promise of assistance should things really go wrong, it's just not usually top-expert help and if it can be replaced by cheap software it should be, even if overall simplification is still the best outcome.