Hacker News new | ask | show | jobs
by galdosdi 3382 days ago
I've used it tons of times. I grew up around here. You're right, you don't have much visibility into the ETA. I THOUGHT that was an advantage of Uber, but it's not -- I've sometimes called Uber and they blatantly lie, bait-and-switching about ETAs (eg, 3 min before I click, then it becomes 12min). Also, dealing with the ETA is easy. Wait 6 minutes, if they don't show up, call a different car service. The problem will take car of itself.
1 comments

The "best" part about Uber is they penalize you for waiting too long to cancel your Uber so if the guy takes three times as long as promised and you cancel then you are charged the cancelation fee.