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by Spooky23
3383 days ago
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Fundamentally, you can't serve a turd and call it steak. Power tools are an example of how to get it right. If I go to Home Depot and look for a drill, it's obvious from the branding, battery, warranty and physical characteristics which DeWalt drill is the "ok" consumer one, and which is a professional tool. (I use this as an example because I bought one yesterday) The problem with consumer appliances is that they use dark patterns to sell stuff. There is no meaningful signaling about what is garbage and what is not. No facts are obvious that tells me what the expected lifecycle of a washing machine is... can it handle 350 loads a year? 100? 50? 1000? No fucking clue. Counter-intuitively, many of the premium priced units are worse than their cheaper counterparts! |
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I think your power tool analogy is a good one. Same with most consumer goods, people know that when they are buying a plastic version of something that it likely won't last, so they wrestle through the tradeoffs.