[eiopa]

I understand people who want more expressiveness in their reviewing, but the reality is that the 5-star system just leaves too much ambiguity.

It's like how in Uber/Lyft, most people just default to 1/5 star ratings. In that case, the average rating a driver has to maintain gets skewed to a a pretty high number, like 4.5, and people who think "oh, this was a pretty good ride! 4 stars!" end up unintentionally boning the driver.