[lotsofpulp]

I think human interaction is over-rated. I have to check the receipt every time I order food to make sure what I ordered was communicated by me, and correctly interpreted and inputted by the worker. Instead, if I just entered what I want into the system, then it is transcribed and I have a record and they have a record and there is less chance of mistake. If there is a mistake, there is no "he said she said" finger pointing.