[ghshephard]

That's interesting - I don't know if I've ever heard of someone going the other direction. As long as everything is bar coded, and you've got excellent industrial scanners (that's the key - not those crappy scanners that cashiers normally have to deal with) - Checkout via Kiosk is pretty effortless. In 12+ months of using them, I have not had a single bar code failure - which is pretty amazing.

About the only thing that's tricky is putting a large flat of eggs into the bag, and there's usually one person monitoring six kiosks who can swing by and give you a hand with the bag (it's kind of a two person job)

[bsder]

> That's interesting - I don't know if I've ever heard of someone going the other direction.

You've never dealt with some of the cretins we have in the US.

It's a tradeoff between space vs. time. If square footage is cheap, you can add more lines until there are enough that even with your guaranteed cretin blockage there will always be a line open. If square footage is expensive, then having cashiers to manhandle the cretins is more productive.

[ghshephard]

What's interesting, is that Land here in Singapore isn't precisely cheap - but all the fair price stores that I frequent have automated kiosks. Particularly if you have Apple Pay (or "Pay Wave") as they call it here, if you have just a few items, you can scan, bag, pay in under 60 seconds. It's pretty awesome.