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by italicbold 3383 days ago
pro tip: in london the service charge rarely goes to staff. service charge is not the same thing as a tip, which should usually be cash if you wish it to go to the waiter.
3 comments

I don't know that to be generally true based on both my experience in the industry and those people I know still in it.

There were certainly places I worked where any credit card tips were declared for tax whilst cash tips weren't. This is one reason why staff preferred cash. Similarly in some places cash was distributed by shift whereas cards were distributed monthly based on hours worked.

As a final point, the idea of tipping the person directly is not consistent with anywhere i've ever worked. Even when distributing at the end of a shift, everyone would have put tips in the jar to be shared between staff.

> This is one reason why staff preferred cash. Similarly in some places cash was distributed by shift whereas cards were distributed monthly based on hours worked.

Let's call a spade a spade. It's for tax evasion purposes. That's the reason that the IRS assumes that you make 15% tips on everything if you're a server. (Otherwise people would never report it and to caught the large amount would never be recovered)

So is it obligatory to pay the service charge? If not, then I would prefer to deduct it and offer the same amount as a tip.
You can do that but it's a faff. I often think I should but don't get around to it. You are not legally obliged to pay the service charge in the UK at any rate.
Depends on the place. You can always ask staff if the service charge goes to them or is taken by management.
London here; You can ask, but on several occasions I've had them indicate they're not allowed to answer the question. Absolutely bullshit behaviour from an employer and in which case I'll insist it's removed and give the waiter/waitress cash.
I usually get the service taken off the bill and leave slightly more in cash. (Even if the server says, "it's okay, we get the service charge").