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by dreeves 3384 days ago
Oh man, we really need to bump this to the top of our FAQ :)

https://www.beeminder.com/faq#qcoi

But maybe the best way to refute that is that we've been around 5.5 years and our long-term churn (not counting short-term churn of dabblers which is embarrassingly high cuz Beeminder is super nerdy and intimidating-looking!) is only 2%/month.

PS: Huge thanks to enoch_r for the beautiful testimonial!
1 comments
daveguy 3384 days ago
Premium seems really pricey as the only one that has a "give to charity" option. I expect some increased options to give to charity (10,20,40,60) would be a significant boost to good will / advertisement. "50% but only if you pay us $30+/mo" comes off as kind of greedy.
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dreeves 3384 days ago
Super valuable feedback; thank you!

I realize your feedback is about the impression it gives, totally separate from how greedy we actually are, but we're still tiny ($22k/mo revenue with 3.5 FTEs). And like enoch_r and mgiannopoulos have averred, paying the penalties to Beeminder generally feels super fair. So that's why we've limited the charity option to the ultra-VIP plan. (We're super open to more feedback about this though. We tend to get a highly biased sample of opinion from our users, i.e., the people who weren't immediately put off by our apparent greed. :))

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