| Thanks a lot for the response, it's nice to hear from you and it sounds like you've done a lot to improve, just from the numbers. > I think perhaps you might mean 2015 instead of 2016. Looking back, yeah, you're right. Sorry about that. > If I've found the correct case, we did at least suspend billing when the issue started and eventually issued a full refund. Yep, that sounds like me. > If for some reason you would ever like to try SpiderOak again on me, you're welcome to contact me directly, or write to support@spideroak.com where these days we do a pretty good job of taking care of everyone. I've downloaded the latest client and I'm running it on OS X right now. There doesn't appear to be any change. The client just sits for long stretches of time doing absolutely nothing, just like it used to (no disk activity, no CPU, no network activity). The UI shows a bunch of pending "actions" which the logs show the server has already confirmed. I'll gather some more details and email you the results tomorrow at some point. EDIT: I've tested with a dedicated server with a gigabit Hurricane Electric pipe (notably, HE peers with WANSecurity, the AS that announces SpiderOak's IPs) and I'm able to get 80Mb/s. On my 30Mbit Comcast connection at home, I'm able to get around half speed (though I'm able to saturate it to other services). I've emailed you more details but this is more for the benefit of others. While I'd prefer the ability to saturate my pipe completely, this is good enough that it's no longer a huge problem for me. |