[josh_carterPDX]

Twilio has something called "Twimlets" that make setting this up very very simple. For voicemail you simply have to create a separate "twimlet" and have the resulting URL attached to the other one you use for the forwarding.

[philips]

Yes, we string a couple of Twimlets together to direct people to support or general inquiry phone lines. Works really well. No problems in 3+ years.

The menu one in particular: https://www.twilio.com/labs/twimlets/menu

[josh_carterPDX]

I love that Twilio rolled Twimlets into the dashboard instead of making it a separate site.

Full disclosure: I'm an early (and former) employee @ Twilio

[benwilber0]

you dont need to say full disclosure...

you can just tell people you used to work at twilio.

[scosman]

We use a twimlet for our business number. It simply plays a recording directing people to our support web page and email (phone support would be too expensive). A surprising number of places need a phone number; for example, Stripe includes it in the charge description.