[ajainy]

For https://snapcx.io , I have been experimenting with freshdesk, zendesk and zoho too. In end, as we are simple startup, I decided to stick with

  - Straight email support 
  - asciidoc generated html pages for documentation https://snapcx.io/docs
  - self hosted contact us form. (it sends email to support)
  - free zendesk chat. (as of today, it's one or two chat request, which sends email to support email)
  - As we are selling API subscription, I am hosting swagger based api explorer. (simple html page) 
  - https://snapcx.io/addressValidationAPI

My current gap is more intuitive documentation, which has search functionality and also in-built api explorer. I believe readme.io has both but no customer support features.

[iMuzz]

Hi Ajainy!

Engineer from ReadMe here. We do have a support forum that you can enable[0] for your users. Is that the kind of customer support you were talking about? If not, I'd be curious to know what you meant!

>[0] https://readme.readme.io/docs/submit-a-question

[ajainy]

I was talking about support ticket etc.

[iMuzz]

Ah I see, we also have Zendesk integration so you can add the Zendesk widget to your ReadMe site.

> https://readme.readme.io/docs/zendesk

[brilliantcode]

love the minimal approach but your quoted text is elongating horizontally. I don't know why the default behavior is like this for quoted text.