[giarc]

That's very interesting. We use Slack a ton and just recently started on the Olark free plan (22 chats/month). I would love for chats to go to a separate slack channel instead of having to keep another tab open. Not to mention Olark doesn't have mobile support.

[johne20]

We had the same desire, that is why we built Chatlio a few years ago. https://chatlio.com/

[giarc]

Looks great! Thanks for sharing the link.

[bcarroll22]

We keep track of ticketing, so whenever a customer has a support question, it opens a new Slack channel as a "ticket", and invites the people you want added to support conversations.