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by TYPE_FASTER
3394 days ago
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I bet chatbots are more effective than forms. For a form to work, the user has to look around the page and figure out what to do. The chatbot is a back and forth discussion, but there's one place to look, and one question to answer. It might not be as efficient for a user who has memorized keystrokes to work through, but more effective for first-time users. |
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