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by mconley 3390 days ago
Please cc me too. (mconley at mozilla dot com)
1 comments

Ok now I have to do some embarrassing backtracking. In a clean profile I don't get the problem. Sorry for publicly whining about your product, which apparently works fine.

I'm not sure what I've done to make it not work here, but this profile dates from a long time ago so maybe it's just cruft or an extension behaving oddly. I'll switch to using a clean profile. Sorry again and thanks for your attention.

Thank you for checking that!

If you still have the profile where it doesn't work, and are willing to do some detective work to figure out what it is that doesn't make it work (e.g. extensions or prefs.js or something else), that would be awesome. You're hardly the only Firefox user with a somewhat old profile, and it's possible that there's something specific going wrong that we should be handling better on our end...

This is a nice way to refresh your profile without losing all your history and other stuff: https://support.mozilla.org/t5/Procedures-to-diagnose-and-fi...
All good. Thanks for checking. :)