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by gooseus
3398 days ago
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Given the increasing dependence on messaging platforms, I think any widespread downtime deserves a public post-mortem. And that's not to speak to the amazing amount of curiosity and interest that any downtime in a large public system generates. From the PR side, I would think that some kind of post-mortem is almost necessary to prevent that curiosity and interest from turning to distrust and negative perception. |
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