[Arizhel]

>But it has to be the right market, too. Selling to consumers is a non-starter. You need to sell to people who have money.

What about small businesses? Is that a pipe dream, or do you think it's possible to get them to actually spend money on service and support? (I'm asking because I have a business idea for software which would only appeal to SMBs, generally smaller ones I think.)

[adekok]

The problem with SMBs is marketing. How do they know to use your software? What is the cost of sales?

I've had 6 months of negotiations with customers. For a large contract, that's OK. For a small one, it's not worth my time.