[dpapathanasiou]

A great thing to do is invite your target users to try the app/service in your presence.

But don't lead them or demo anything; just watch how they start, and what they react to/don't understand.

We had a similar experience recently -- http://blog.seeksift.com/2007/03/02/an-epiphany/ -- and it did wonders for our usability.

[tocomment]

Seeksift looks cool. I was a little frusterated though when I clicked on the blog and then couldn't find a way to click back to seeksift easily.

[dpapathanasiou]

Thanks; let me know if you use it and what you think: good, bad, or ugly (actually, especially if it's either of the latter two categories, because that's how we improve).

Thanks, too, for bringing up the point about the blog; there are probably ways of customizing the header to point to SeekSift.com but I got a little frustrated with Wordpress after I found out you can't change their favicon.