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by cpg
5863 days ago
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I'm on my second FAILED HP printer. I got them for their better support for Linux drivers and network printing. One was a higher end all-in-one and it eventually acted up as if the firmware actually failed on purpose (acting somewhat erratically!). The other one failed, out of the blue, with some mechanical gears issue. Their phone line recognized quickly the issue ("jumped super quick to conclusions," I'd say) and said it was not covered. They would ship me a new one fast and cheap! After seeing how fast the ink went, we did buy ink and refilled them. It was not too hard, though it was a hassle. Needless to say, now we're going for some other brand! |
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