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by alexvy86 3392 days ago
Kudos to the dev team for that, I think most people wouldn't own that kind of issue
1 comments

It was a very well-run engineering department where taking blame was not a career ending decision. I took full blame for the typo (at 3am trying to resolve a customer issue), but the dev team accepted full responsibility for letting it take down the system.

Every mistake was used as a learning opportunity to ensure that the same and similar mistakes can't be repeated.