[WWKong]

There is a third reason. I have always had cable till last year. Then I moved and went through the experience of getting cable from a big cable provider. I wanted them to give my money (typically around $75/month). But it ended with series of very frustrated phone calls and me deciding that sacrificing sports and news is well worth not having to deal with that company.

[ajeet_dhaliwal]

It's unbelievable isn't it? I live in the UK and had the same experience with a big telecom company. I'm calling them up to become a customer and give them money and I'm treated with rudeness and indifference. As someone running a startup it feels totally insane and I wonder if all big companies end up like this. Then when something like this new service comes about the incumbents are up in arms, how do they possibly expect any sympathy.