[acdha]

> You can't fight negativity with negativity. Let the good and positive boil to the top.

How does that work? Someone organizes a hate mob and you're getting tons of horrible messages. How do you “let the good and positive boil to the top”?

That's a huge problem for Twitter because every time someone, usually a woman, is harassed off of the service, other people notice and adjust their actions accordingly whether that is switching to a system, reducing what they post, making their account private, etc. — all of which cuts into the engagement they need to keep the service growing.