[stretchwithme]

What we need are status pages that are driven by votes from verified customers, which could also serve to inform the provider about issues.

This would address issues that are only visible from the outside.

[laughfactory]

And system monitoring which isn't dependent on itself. Kind of a "duh" kind of thing...

[ATsch]

http://outage.report/ does this pretty much, except for the "verified customers" part.