[prawn]

Is there something wrong with the agency making a public statement refuting the allegations, citing the information they have (but without specifics for privacy reasons)? Surely that helps them without their having handed over information?

[yummyfajitas]

"She's wrong but we can't release any evidence proving it" doesn't seem very effective.

[prawn]

I'd say they have writers capable of doing a little better than that.

Virtually every PR statement omits detail and evidence that would back up their statements.