[mrspeaker]

In case anyone is looking for some alt-anecdata on that: I was surprised to see that article, because I've been through that facility 4 times and every time has been excellent and fast (I'd even say faster than my experience in Dublin, though that was fine too). I much prefer it than having to do it after landing after 30 hours of flying... ymmv i guess

[CaptainZapp]

Maybe you where flying at different times? I can imagine that when they fill up four wide bodies within a couple of hours that this can be problematic.

What sounds really, really annoying is that there are no facilities whatsoever (save for a coffee kiosk) and that you can't even sit down until the gate opens.

Personally, I wouldn't know since I never flew via Abu Dhabi (let alone to the US).