[mgkimsal]

> Note that this alleviates the pain of the staff, not the business

It is a pain for the business when the right people don't show up at the right time, though.

[mildbow]

Problem is those staff are seen as fungible and the onus is on them to show up. Didn't show up enough times? Well, you are fired. That's a pain point.

A colleague didn't show up: well crap now you have to be a team player and cover for them. That's a pain point.

A staff member didn't show up? That's an annoyance.