You might not know the history here. Tavis works at Google and discovered the bug. He was extremely helpful and has gone out of his way to help Cloudflare do disaster mitigation, working long hours throughout last weekend and this week.
He discovered one of the worst private information leaks in the history of the internet, and for that, he won the highest reward in their bug bounty: a Cloudflare t-shirt.
They also tried to delay disclosure and wouldn't send him drafts of their disclosure blog post, which, when finally published, significantly downplayed the impact of the leak.
Now, here's the CEO of Cloudflare making it sound like Google was somehow being uncooperative, and also claiming that there's no more leaked private information in the Bing caches.
I think this is a one-sided view of what really happened.
I can see a whole team at Cloudflare panicking, trying to solve the issue, trying to communicate with big crawlers trying to evict all of the bad cache they have while trying to craft a blogpost that would save them from a PR catastrophe.
All the while Taviso is just becoming more and more aggressive to get the story out there. 6 freaking days.
There was no panic. I was woken at 0126 UTC the day Tavis got in contact. The immediate priority was shut off the leak, but the larger impact was obvious.
Two questions came to mind: "how do we clean up search engine caches?" (Tavis helped with Google), and "has anyone actively exploited this in the past?"
Internally, I prioritized clean up because we knew that this would become public at some point and I felt we had a duty of care to clean up the mess to protect people.
>> "has anyone actively exploited this in the past?"
Wouldn't your team now even have to decide how to deal with this even after some specific well known caches have been cleared? I mean there's no guarantee that someone may not have collected all this data and use it to target those cloudflare customer sites. Are you planning to ask all your customers to reset all their access credentials and other secrets?
Google Project Zero has two standard disclosure deadlines: 90 days for normal 0days, and 7 days for vulnerabilities that are actively being exploited or otherwise already victimizing people.
There are very good reasons to enforce clear rules like this.
Cloudbleed obviously falls into the second category.
Legally, there's nothing stopping researchers from simply publishing a vulnerability as soon as they find it. The fact that they give the vendor a heads-up at all is a courtesy to the vendor and to their clients.
> The fact that they give the vendor a heads-up at all is a courtesy to the vendor and to their clients.
It is the norm, and it is called responsible disclosure. You're trying to do the less harm, and the less harm is a combination between giving some time to the developers to develop a fix and getting the news out there for customers and customers of customers to be aware of the issue.
In this case I feel your comment is misdirected. Cloudflare was condescending in their own post above in which he was replying to- "I agree it's troubling that Google is taking so long" is a slap in the face to a team that has had to spend a week cleaning up a mess they didn't make. It is absolutely ridiculous that they are shitting on the team that discovered this bug in the first place, and to top it all off they're shitting all over the community as a whole while they downplay and walk the line between blatantly lying and just plan old misleading people.
I would be pretty mad if a website that I was supposed to trust with my data made an untrue statement about how something was taken care of, when it was not, and then publish details of the bug while cache it still out in the wild, and now exploitable by any hacker who was living under a rock during the past few months.
Actually I proxy two of my profitable startup frontend sites with CloudFlare, so I am affected (not really), but giving them the benefit of the doubt as they run a great service and these things happen.
We only host our static corporate sites (not apps) and furthermore never used CF email obfuscation, server-side excludes or automatic https rewrites thus not vulnerable.
I think you have misunderstood the issue. Just because YOU did not use those services does not mean your data was not leaked. It means that other peoples data was not leaked on YOUR site, but YOUR data could be leaked on other sites that were using these services.
We only host our static corporate sites (not apps)
If this part is true, they're not vulnerable. Only data that was sent to CloudFlare's nginx proxy could have leaked, so if they only proxy their static content, then that's the only content that would leak.
The rest of their comment gives the wrong impression though, yeah.
He discovered one of the worst private information leaks in the history of the internet, and for that, he won the highest reward in their bug bounty: a Cloudflare t-shirt.
They also tried to delay disclosure and wouldn't send him drafts of their disclosure blog post, which, when finally published, significantly downplayed the impact of the leak.
Now, here's the CEO of Cloudflare making it sound like Google was somehow being uncooperative, and also claiming that there's no more leaked private information in the Bing caches.
Wrong and wrong. I'd be annoyed, too.
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Read the full timeline here: https://bugs.chromium.org/p/project-zero/issues/detail?id=11...