[anatta]

I'm in agreement with you about customers after reading the astute distinction you mentioned to Wheels (prospects vs. converted customers). Once you've curated a stable base of good customers you absolutely must tend to them and that relationship can be very enlightening.

My only issue with your reply to OP was that it seemed unnecessarily sharp in tone ("Go pursue some other passion. Leave the start-ups for those of us who really care") and addressed an effect ("snubbing customers") of his problem rather than trying to untangle the source of the problem itself (being addicted to inertia but lacking grit).