[ars]

When I had a lost package I called their regular number, and had no problems at all.

They started a case for me, and eventually called back to tell me they spoke with with mail carrier who was the last to scan the package, who explained that the package was routed incorrectly, but they had it and would be delivering it shortly.

In another case I've also had good luck simply calling the sorting station and talking with the actual human who handled my package (there was just a backlog and it would be delivered soon).

I did not get an "corporate vibe" either time, but rather was able to communicate with the actual person who would know.

[Cyph0n]

Same here. I ordered two separate packages from Amazon that were marked as delivered but never actually arrived. I was easily able to get ahold of USPS support, and the customer support representative was very professional. I got both of my packages less than a week later, even though I (mistakenly) reported only one of them.

[chrisper]

I feel like this depends a lot on the location.

My mail got delivered wet a few times, so I complained. And all they said to me is, it got wet because it was raining. They basically said that there is nothing they can do when it is raining...

[losteverything]

A note about when it's raining.

Don't put out any outgoing mail. Even if yours is dry it will get wet when it comes in contact with other mail that is wet.

If you can hold off sending a letter in the rain do so

[Spellchamp]

As an Irishman, this concept confuses me.

[losteverything]

Outgoing mail can be placed in the mail recepticle where you receive incoming mail. Often the letters get wet. The carrier takes the outgoing letters.

If it's raining the wet letters get tossed into a bucket, then into a larger hamper than into a machine for sorting.

Wet letters make other dry letters wet. So even if you take them to the post office they may encounter wet letters in their way.

Ink runs.

[FlyingAvatar]

I think the implication was that in Ireland, it's never not raining.

[losteverything]

Lol. Man am I stupid.

Although I have had Canadians tell me that their postman does not pick up outgoing mail. Thats what I thought. DUH!2

[sssilver]

I had identical experiences.