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by cierra 3408 days ago
I'm a former facebook employee (just created a new HN account so I can speak freely).

While there are some good answers given, people also need to keep in mind that many of the facebook employees who post online are part of an organized public relations campaign. Facebook has an internal group where employees share links to posts like these and encourage employees to respond positively. This group is called 'Humanize' because it wants to give the impression that these responses are coming directly from real employees while hiding the fact that they aren't exactly casual responses.

I don't know whether any of the particular responses in this thread are part of this PR campaign and am not calling out anyone directly. You can usually assume that popular and controversial posts are being actively managed by the Humanize group. But it's not clear if this post has enough traction to being on their radar.

Of course, there is nothing wrong with Facebook asking employees to share their experiences publicly. However, like most online reviews, it's not ideal that people do not disclose when their posts are part of an organized astro-turfing effort. It's not clear to readers that some of these responses have been composed or edited by PR before they are posted.

1 comments

As a current member of that group, I can say that it's relatively low-traffic and hasn't even had a post in the last two months. I don't expect that any of the comments on this post are PR-endorsed; rather I expect you'd be discouraged from commenting at all if you asked. I do enjoy working at Facebook though.