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by uladzislau 3406 days ago
Let's talk about the most challenging issue TransferWise is facing - churn. Basically the customers don't stick. They make 1-2 transactions and either move to other platforms or stop sending money. It's not a recurring business model per se.
3 comments

I tried using Transferwise but it was demanding I prove myself a registered company, so I can't see me using it for a few more decades/never.

Heck I'm commenting before reading the article, I should go read it first...OK, slideshow..

Yeah, they seem to pitch it as a Paypal type thing that anyone can use, but I hit a brick wall when it came to accepting payments. Perhaps I should try again or something but I do recall last time it was asking for business registration numbers etc.

If I can use it then I'd happily do so, as Paypal rob me blind accepting money (fee) and then transferring to Malaysian ringgit (fee).

Do you have numbers to back that up?

While I'm sure that there are certain customers who churn regularly, there's another whole group who very regularly send payments and love TransferWise (ex. freelancers).

Are any of their competitors better? They seem pretty cheap (at least compared to banks) and they can't get much faster - once I sent money from the UK in the morning and it arrived in my Euro account on the other side of the continent the same afternoon.