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by ChuckMcM 3408 days ago
I think this is a good point.

The discussion here really highlights how people combine what they are reading with what they are thinking into a combined message.

I was reading her account and the GP comment from the uber throwaway and making observational comments about people who spend time on political maneuver versus doing excellent work. I've known a number people over my career who got promoted often and achieved great "success" but did so by manipulating the organization and not by doing anything particular noteworthy.

In my experience, that sort of behavior can really only be stopped top->down. There isn't any way that I have found to help someone see that they are incorrectly evaluating employee contribution from a position below there grade level. And like the author found, if the bad behavior continues above your manager, then that is a level of brokenness you can't fix. And as you point out she got out and was moved on.

I also phrased it as an observation, but I am sure that on reading her account there may be lawyers looking for a big payday (Uber is vulnerable) who will approach her. It's what lawyers do. Generally more established companies have a tighter rein on their illegal management practices to make it harder on the lawyers :-)

Uber was wrong, on every level, and that was status quo. And the cost of naming that wrong and speaking of it is high. It is sad that they are not unique in that wrongness.

There is only one way to make this better, and that is to tie this sort of behavior to a loss of money. There are many things we might advocate which impact Uber financially; One is to sue them, One is to give witness to their wrongness so that others will not work there, One is to boycott them as a customer or driver.

Sadly, there is no way to "fix" them because this appears to be cultural. That is the worst part for me, knowing about the rottenness in a company, knowing it "could" be addressed by a strong leader providing incentives for good behavior and disincentives for bad behavior, and knowing that no fixing will happen. That said if their competitors have a stronger (and better) culture, then they will be able to attract top talent in the space and dominate the market. We'll see if that works in this case.

1 comments

Thanks for this comment - I agree with your points here. It is worth us all thinking about how to fix the broken culture, rather than thinking about what the author can do, she's done her part in a very brave way by writing this honest article.