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by paskster 3401 days ago
I am looking for a "Daily Operations Management Software". Let me explain.

Problem I am facing:

We have a lot tasks that need to be done on a daily, biweekly, monthly or whatever Basis. For example: checking new profile images, curating user data, checking error messages, etc.

My current solution

I setup cronjobs manually that send reminder emails to certain employees in my company, that remind them to do this Task. I also have an Excel sheet with a list of all these tasks all. In an irregular basis I control if these tasks are done properly.

Proposed Software solution

I can create a task with a description and assign it to a user / email. I can also assign how often this task needs to be done and wich superviser should be informed, if the task got forgotten and how often the supervisor should control the results. The assigned user gets reminded about this task and has to check whether or not he completed it or whether something went wrong.

7 comments

Try looking into issue-tracking (aka ticket) systems. They generally come in two flavors: software development bug-tracking and service desk incident-response. They are mostly offered as SAASes these days with a monthly recurring fee per user.

Based on your description, and I hate to say it, but you might like something like Jira. Add recurring tasks plugin, and then the tasks you describe become as easy as scheduling a recurring meeting in Outlook. I think a workflow tracking system might bring tears of joy to your eyes.

I use an old-fashioned approach for some regular tasks, we hire a real human person just a few hours per month. They have a set of tasks which need doing monthly, and as a bonus they're flexible and occasionally take some initiative, or offer their services for basic tasks we might otherwise have to pay someone else to do Plus, they learn a little about running a small business, so I feel I'm giving back a little.
We use Slack's "/remind" functionality for recurring reminders. For us having your proposed software as a slack bot would be awesome
Or trello card repeater[0]? (haven't used it, but figured trello might have something and was able to find it)

[0] http://blog.trello.com/trello-card-repeater

So many products and service for this today. Free, paid, trials etc and from super dead simple to more complex.

https://www.google.com/search?q=task+reminder+service

I made something very much like this as part if a custom business workflow software for a client recently. It never occurred to me to spin it off as a standalone thing.

Do you think there could be a market for that?

I built almost this exact solution that we still use today. the only difference is when tasks are overdue, there is a escalation system that notifys a set of people you designate.
Perhaps you could automate using https://github.com/tebelorg/TA.Gui?