Spanish? I'm not Spanish, but culturally close, so I'm surprised. What do you mean by "difficult to contact"? They won't answer your emails/take your calls?
Long list of issues. My personal favourite being "this line does not accept incoming calls". Mails being ignored. Or they pass it off to some random other person. Or they just tell you they don't have time.
Long list of issues. My personal favourite being "this line does not accept incoming calls". Mails being ignored. Or they pass it off to some random other person. Or they just tell you they don't have time.