| > How long would this take if we were spread across timezones with different hours and variable lag time between communication? Most of us work in Europe, but our ops team has been created specially to be distributed across timezones. They have rotating pager duty, as you do. If I am fixing our staging setup, which is not customer can access data with 99.85 uptime required but still can halt team of 50 devs to a halt especially during release-testing, it is ~5 mins to get somebody to help \w slack/irc/e-mail. > If the internet is down is there any backup? Internet? No. But we do have several VPNs. Getting someplace where there is internet was reasonably simple so far. > How much would it cost to give every single employee a backup method of communicating? Hey, if there is real trouble, I can always call my manager. > How does an employee separate a desperate please for help from the endless stream of BS emails and messages that aren't terribly important? We are split into sub-teams, where the 3-8 people you are closely working with would definitely read your message. |