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by terrywang 3408 days ago
Some feedback: I've been using DO droplets since mid 2013, reliability is excellent, no unexpected reboots at all.

With the help of Ksplice the Ubuntu Server droplet has achieved 555 and 401 days uptime without downtime (could hang on a bit longer but later decided to reboot once every 3 months to address security concerns).

DO support has been responsive and friendly, DO keeps (slowly) delivering new features such as private network, Load Balacer etc. For existing $5/m DO users, I don't think it's worth the hassle to migrate to Linode (or Amazon Lightsail), the performance difference will be unnoticeable for most people's use cases (personal web hosting, strongSwan based IPsec VPN, etc.).

A good reference: https://joshtronic.com/2016/12/01/ten-dollar-showdown-linode...

Will provide the feedback to DO and see if they can match the Linode offer (I am sure they will do something).

2 comments

Appreciate the link, I have a $5 review up as well now :)

Since my posts are straight benchmarks, I don't touch on the support side of things typically (mostly because I only have had support interaction with the companies I use).

That said, I've had exceptional support from both Linode and DigitalOcean over the years. Always responsive and friendly.

Interestingly enough though, yesterday my Linode went down due to a power outage in the Atlanta data center. I'm a huge fan of Linode, but something like a power outage at this stage in the game seems a bit like amateur hour.

I've been using Linode for many years, long before DO was around. Very happy with Linode. I tried DO, but I didn't see them making a compelling enough reason for me to switch over. Linode has a strong track record.

I enjoyed that link to the $10 showdown. Linode's VPSs usually preform quite well. It did take Linode a while to get into the SSD game, but when they did, they got the IO right.