[smallnamespace]

Business execs are often taught to distinguish between cost centers and profit centers, and to focus their attention and resources on the profit centers.

Any product that's premised on making a company's cost centers (e.g. HR scheduling) marginally more efficient is going to see very slow adoption just because it's not something execs will focus on -- they have so many other priorities that are higher on the list.

Also, SMBs almost never want to convert to pay cash for anything because they are usually so cash crunched.

[tacostakohashi]

Yep, it totally makes sense when put in those terms.

Also, any attempt to make the cost centers more efficient (by introducing elaborate software and algorithms) will probably make them quite a bit less flexible, require higher skilled staff, etc.