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by thedangler 3417 days ago
Congrats on launching, but why should I use you guys over https://smooch.io or https://sendbird.com

Please and thanks

1 comments

Hi, Egbert from TalkJS here.

The core difference is that TalkJS includes a full fledged messaging UI and well-designed email/sms/push fallback*. In working on earlier startups, we noticed that reliable realtime data transfer was the least of our problems. Having a good cross-browser messaging UI, for mobile and for desktop, that loads fast, works everywhere (including, say, IE9) and makes people happy was a lot more work.

TalkJS came to be when we realized that many companies spend a lot of effort in reinventing this wheel over and over again, and that all of them ended up building very similar UIs.

Think of TalkJS more like a user-to-user Intercom than a Sendbird.