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by pdxandi 3417 days ago
This looks really nice and something I'd be interested in, but I'm wondering how you arrived at the pricing model. $49 for 100 conversations seems steep to me and not something I could afford for smaller projects.

So if I have 100 users who each have one conversation, is that considered 100 conversations? If I have two users talking with each other, is that one conversation? I looked through the FAQ but can't quite understand the pricing model.

Also, when I click on "We can't afford TalkJS" in your FAQ, it expands the answer for the question.

2 comments

You can read the last FAQ answer in the page source:

We love open source and community projects, so we have decided to make TalkJS entirely free for non-commercial purposes.

When you go live, there's a button you can click to let us know you're using TalkJS non-commercially, and you'll be able to go live without paying.

Note: The non-commercial TalkJS license includes no support. If need want the certainty of access to our great customer support, please become a paying customer.

That was more feedback that the site's not working correctly. Since we're talking page source, I guess we might as well tell them the offending line is anchor tag referencing the wrong div `#question6-a` instead of `#question7-a`.
Hey! Joshua here, co-founder of TalkJS. Thanks for your feedback, you're right! Will fix asap.
Thank you! To answer the user/conversation question:

> two users talking with each other, is that one conversation?

Yes.

And thanks for asking, this means it's not clear and we will have to add this.

I echo this. It's too ambitious exactly what constitutes a single conversation (and what doesn't). Gifts define it right by the pricing or use something that people would understand