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by plasticdroid 3418 days ago
One of my coworkers was fantasizing the other day about starting a company where they don't send any internal emails. His plan involved prioritizing face-to-face communication, dedicated Slack channels, and a suite of tools that made it easier to index, and search across Slack. It was an interesting thought experiment, but it broke down in a lot of areas, and I think our conclusions were:

1) It would only have a chance of working in a small organization with a single team, or few teams that communicate regularly and effectively.

2) It's one thing to favor other channels of communication, but outright banning of email didn't have a lot of benefits other than forcing people to favor said alternate channels.

3 comments

I work at a company with about 25 employees, some of which are remote. All communication happens on Slack, Basecamp and Github. We also have Friday afternoon drinks to catch up in real life. It works well. Can't remember when I last received an internal email.

External communication does still happen over email, that won't change any time soon I think.

Well, basically we don't use email for internal communications. The only emails I send to or receive from coworkers involve some kind of external parties that only work with email.

(Ok, I admit there are a few (very, very few) reports we send by mail to archive them).

Your coworker must be a masochist, because replacing email by constant meetings doesn't sound like much of a fantasy to me.