[Spooky23]

I'm not defending them -- but that is the norm.

I had a customer once in the 90s take a 30 hour outage that cost them nearly $6M in fines because some asshole put a budget freeze on anything related to cleaning, including tape drive cleaner carts. The dopey ops guy kept using one tape on multiple drives, making them do nothing.

I could personally rattle off a dozen stories like this at late stage startups, Fortune 10 and .gov.

The only reason many businesses are alive is luck and reliable SAN.