[h4nkoslo]

Left out of these discussions of the joys of automated checkouts is that the illiterate and/or obstinate population makes up a large segment of consumers in certain areas. McDonalds has enough difficulty training their staff to use the checkout machines in particular areas that you do not want to see what happens if you throw the lunch rush to their own devices. Interfacing with such machines is a skill like any other and people like the author dramatically overestimate how common it is.

[ZeroGravitas]

McDonalds have actually started rolling this out in some locations. A giant wall mounted iPad type deal to order meals through.

Here's a burger blogger with a video review of him trying one out: http://burgerlad.com/2015/02/mcdonalds-touch-screen-ordering...

[douche]

This is the primary reason I want places like McDonalds and Dunkin Donuts to turn their POS systems around and let me key in my own order. My success rate on the staff behind the counter putting an order in correctly has been plummeting for years, and is hovering around 50% these days.