[ska]

It would be naive to assume large companies always make the right decisions, which is why few people do that.

However, when you see that a large company is doing something in a way that you thing is silly or strange, the logical thing to ask first is "what do they understand that I don't understand?". It won't always be the case, of course, but most of the time it will turn out you were missing something.

Assuming off the bat that they are idiots and you know a better way is staggeringly naive.

[oz]

>the logical thing to ask first is "what do they understand that I don't understand?".

There's even a name for this: "Going from D to C - from disparagement to curiosity". I think I first heard it from @patio11.

[patio11]

Doesn't sound like the way I would phrase the thought, so I checked: http://www.kalzumeus.com/2012/09/17/ramit-sethi-and-patrick-... <-- Ramit said it here, although I suspect it might be older.

[ska]

It isn't the snappiest label, but it does capture the idea well.