[rangersanger]

This feels a little dehumanizing to me. As a manager and someone tasked with helping build company culture, pushing that work off to a chatbot seems like an abdication. As an employee, I value having a relationship with my boss where I can convey concerns and where he elicits them. Anonymous feedback absolutely has its place, but this seems targeted at replacing regular 1:1 bidirectional feedback, which is an incredibly important part of good culture.

[zeal-technology]

We do not aim to replace relationship between manager and employee. In fact our goal is to help strengthen the relationship. Believe it or not many managers do not have the proper training when becoming a manager to implement meaningful 1:1 meetings to solicit feedback and gauge how their people are feeling. We aim to better track and improve this relationship with gathered metrics so that managers never miss a beat. We also acknowledge that many people are not comfortable giving feedback in a one on one or publicly so our goal is to provide a channel for them to do so comfortably and productively. We have seen teams address feedback that has come through Ava and even implement and improve parts of their culture that management had no idea was an issue for its employees.

With that said, Ava is meant to strengthen relationships on the team and help the team collaborate when it comes to company culture. She even provides metrics on how relationships are within the company.