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by danudey 3424 days ago
My experience with doing our own internal employee satisfaction reports is that they generally tend to be just enough work that I have to go out of my way to do them, or rather, stop saying "I'll do that later".

On the other hand, I go and check Slack every now and then, clear out all my unreads, and then go back to work. If part of that process is typing '4' into one of those windows then it's basically zero-friction from my perspective.

In other words, as long as getting a Slack message doesn't already interrupt, distract, and annoy people, neither will this, and if it does then you can tune your Slack notification settings to handle that. Turn off push notifications for the bot and you'll only see/answer the question when you go into the app to clear out unreads.