[rmc]

> Anybody whose opinion matters understands that this type of event is a process problem, not a person problem.

That how the world should be. Not how it is.

Yes, someone with hiring/firing ability might blame the individual, and you could claim "Oh, you shouldn't listen to them, they're an idiot". But that's not much comfort if you're out of a job and gonna be kicked out of your house. In that situtation, the idiot with hiring/firing power matters to your life a lot.