[WiseWeasel]

Beyond the Adobe/Flash issue, what's the supporting moral argument for preventing an iPhone user from installing a native Google Voice app, to pick an example? This is a device that the user owns, and the user desires the capabilities of this particular app, and yet they are denied by Apple, after having already invested significantly into the platform. This is obviously an insult to the customer, and the only motivation Apple has is business greed, not some altruistic sacrifice to the user experience gods. When the vendor is actively impeding the customer from attaining what they want for nebulous reasons, we have a PR problem here that competitors can capitalize on. The best user experience in the world won't save you when a competitor figures out how to empower your customers more greatly, because obviously their user experience was sufficiently well-designed to allow their users to accomplish the task that they couldn't on your platform.