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by hackcrafter
3432 days ago
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Were those not acquisitions that withered as opposed to Dropbox new product ventures? To be honest, I read through that whole page and I really am not sure I understand what "Paper" is. I'm guessing it's like slack + specialized components (lists/document snippets) and file sharing designed around collaborating on a product or more generally a project... |
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The problem wasn't simply that they shuttered the services (particularly Mailbox), it was how they did it. Mailbox spent about a year with development completely stagnated. Essential features like searching were broken and Dropbox's response was "we're refactoring! Don't worry, big updates coming soon, please be patient!" And that went on right up until they said "Okay bye!"
Services get shut down. It sucks, but it happens. But stringing your customers along for a year knowing perfectly well that your product is not being worked on is pretty awful.