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by mavrc 3433 days ago
> So... a tech would just show up at your office, ready to fix the machine?

Yes. They are expensive and deviously good at it. Or, at least they used to be many years ago.

Many years back I worked in a tiny town (1000 people?) four hours from the closest depot and we even got same day service. This cost a king's ransom. But the AS/400 ran most of the business...