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by owebmaster 3427 days ago
I think advertising is the best approach for digital monetization, because you don't have do invest a lot in customer relationship. I think chatbots will go through this route, too.

But most of the successful chatbots (initially) are going to be appendix of already successful apps/platforms, imo. And it is not going to be so big as people were thinking yesteryear.

1 comments

The reason why initial bots are not successful because they were not better than apps out there and even worst when it comes to complete time to do the same thing.

So IMO, we all must have understood by now, that we were trying to fit wrong use case in chatbots, chatbots are mostly handy when it comes to interacting with user like google search does when next step is not known to a person, they just dig deep, and check out more possibilities and so on.

I don't use conversational bots. I find it stupidity to talk with a computer pretending that it is human. By the other hand, bots with commands (like !do-something or /do-something) I think works very well, since always (like the 90s in IRC). Just like a terminal, which is very productive (an UX very common among software developers but not common users).
Yes, you are right, it is many a times stupidity to talk to a bot, but again until we do not bring softwares in our natural form of talking/thinking, AI bots will not move forward, so we have to use other ecosystems to help bots grow like i mentioned integrating other common daily to daily services as mentioned in my article.