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by FLGMwt 3430 days ago
The main goal that you have as a chatbot is maximizing your value to chat window real estate ratio.

One of the most popular bots I've written for my company just simply responds to `/officemap` with an image of that location's conference room map. Everytime someone uses it, the image fills at least a quarter of the chat window, which artificially shortens the lifespan of the messages at the top of the screen.

For that reason, I think I'd be very hesitant to pull in a chatbot that adds a single word more than the value I pulled it in for. I'd rather pay a subscription.

1 comments

But, chat window real estate ratio is a problem because the service which is map that you are using inside the bot does not fit the bot purpose adequately. Think, even human struggles to tell you the direction and to serve that, UI is definitely needed, so i think you are considering wrong use case or service inside the bot.